Privacy Policy

Effective Date: September 1, 2025
Last Updated: September 11, 2025

Emcann Distribution (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping details, and other identifiers you provide when creating an account, placing an order, or contacting us.

• Transaction Data: Payment details (processed securely by third-party payment providers), order history, and related purchase records.

• Technical Information: IP address, browser type, device information, and usage data collected automatically through cookies or similar technologies.

• Communications: Messages, inquiries, or feedback you send us via email, website forms, or other channels.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Improve our website, services, and user experience

• Send important updates, invoices, or service-related communications

• Comply with legal obligations and prevent fraudulent activity

We do not sell or rent your personal data to third parties.

3. Sharing of Information

We may share your information with:

• Service Providers: Third-party companies that support our operations (e.g., payment processors, shipping partners, IT providers).

• Legal Authorities: When required by law, regulation, or legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have rights under data protection laws, including:

• Accessing the personal data we hold about you

• Requesting corrections or updates

• Requesting deletion of your personal data

• Opting out of marketing communications

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies through your browser settings, but some features of our site may not function properly.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Emcann Distribution
Email: info@emcanndist.com
Phone: 917-373-0593
Address: Long Island City, NY